Application and Cloud FAQ (38)

After creating a new scene/group it is gone. What should I do?

Can I use the Shelly devices without Shelly Smart Control App?

Do I need the cloud to use Shelly Cloud App?

How can I Edit/Delete my rooms?

How can I enable the MQTT feature?

How can I share my devices with family members?

How many entries are stored in the event log?

How to add Scenes in Shelly Cloud app?

How to control devices from PC?

How to use MQTT and Cloud in same time for Old generation devices?

I am not able to add my device to the Cloud. What should I do?

I am not able to login in the application with my credentials. What should I do?

I have changed my router/modem. How to integrate back my devices into the new router and network?

I have installed Shelly Door/Window2 sensor, but I do not receive email/phone notifications. What should I do?

Is it possible to create a scene on certain channel of my device?

My device has Wi-Fi periodic connectivity issues. What should I do?

My email/phone notifications are not working. What should I do?

My logs are not storred? What can I do?

Phone notifications don't work, what to do?

Shelly device is shown as offline in Shelly Cloud Application, but it is powered. What is the problem?