Black Friday Update: Please review our FAQs before contacting support!
Problem: Are your Android widgets failing to update or respond to toggles? It could be due to a configuration glitch.
Solution: Follow these steps to ensure smooth widget functionality:
Disable Data Saver: Head to Settings -> Connections -> Data usage -> Data saver. Ensure Data Saver is turned off for uninterrupted widget performance. You can also exclude the Shelly application from Data Saver restrictions.
Check Home Launchers: Custom home launchers can sometimes disrupt widget functionality. Consider reverting to the original home launcher UI to see if this resolves the issue.
After these steps, your Shelly widgets should be back to their responsive best!